Privacy-policy

Privacy policy

Last Updated: 12/09/2026

At Tosca Drive, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, schedule an appointment, request an estimate, or use our services.

Information We Collect

We may collect information that you voluntarily provide when you interact with Tosca Drive, including when you:

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Request an appointment
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Request a repair estimate
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Submit a contact form
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Contact us by phone or email
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Provide information about your vehicle

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Communicate with our team about a repair or service

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Depending on the service you request, information may include your name, phone number, email address, mailing address, vehicle year, make and model, insurance information, claim details, and information about your vehicle or repair needs.

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device type, pages visited, referring website, and general website activity.

How We Use Your Information

Tosca Drive may use the information we collect to:

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Schedule and manage appointments
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Prepare estimates and provide automotive services
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Communicate with you about your vehicle or requested services
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Respond to questions and service inquiries
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Coordinate with insurance companies or other parties when necessary

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Provide appointment reminders and service updates

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Improve our website, services, and customer experience

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Maintain business and service records

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Prevent fraud, misuse, or unauthorized activity

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Comply with applicable laws and legal requirements

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We only use personal information for legitimate business, service, communication, and legal purposes.

Cookies and Website Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to help operate the website, understand how visitors use our pages, remember preferences, and improve our services. Cookies may collect information such as browser type, pages visited, general website activity, and other technical information.

You can adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect the functionality of portions of our website.

Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services. These third parties may have their own privacy policies and practices. Tosca Drive is not responsible for the privacy, security, or content practices of websites that we do not own or operate.

We encourage you to review the privacy policies of any third-party websites you choose to visit.

Text Messages and Communications

If you provide your phone number and consent to receive text messages from Tosca Drive, we may use your information to send appointment reminders, service updates, scheduling information, or other communications related to your request.

Message and data rates may apply. Message frequency may vary.
You may opt out of certain text communications at any time by following the instructions provided in the message, such as replying STOP.

You may also contact Tosca Drive directly if you need assistance with your communication preferences.
Opting out of marketing or non-essential messages does not necessarily prevent us from sending important service-related communications, such as appointment confirmations, scheduling updates, or information directly related to a service you have requested

Data Security

Tosca Drive takes reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, use, alteration, disclosure, or destruction. However, no website, electronic transmission, or method of data storage can be guaranteed to be completely secure.

Children's Privacy

Our website and services are not intended for children under the age of 13. Tosca Drive does not knowingly collect personal information from children under 13. If you believe that a child has provided personal information through our website, please contact us so that we can take appropriate action.

Changes to This Privacy Policy

Tosca Drive may update this Privacy Policy periodically to reflect changes to our services, website, business practices, or applicable laws. When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.