Terms-Condition

Disclaimer

Terms & Conditions

Last Updated: 12/09/2026

Welcome to Tosca Drive. By accessing or using our website, requesting an appointment, submitting an estimate request, or using our services, you agree to the following Terms & Conditions. Please read them carefully before using our website or services.

Website Use

Our website is provided for general information and to help customers learn about our services, request estimates, and schedule appointments. You agree to use the website lawfully and not misuse or interfere with its operation.

Appointments & Service Requests

Submitting an appointment or service request through our website does not automatically guarantee an appointment, repair date, or service availability. After receiving your request, a member of the Tosca Drive team may contact you to confirm the details, availability, and next steps. Appointment times may change based on vehicle condition, repair requirements, parts availability, scheduling, or other circumstances.

Estimates & Pricing

Any estimate provided through our website, by phone, or during an initial inspection may be subject to change after a more detailed inspection of the vehicle. Additional damage or repair requirements may become apparent once the vehicle is inspected or disassembled.

Tosca Drive will communicate material changes to the scope or estimated cost of repairs as appropriate. An online estimate request does not constitute a final repair authorization or guaranteed price unless specifically confirmed by Tosca Drive.

Insurance Claims

When applicable, Tosca Drive may communicate with insurance companies or claims representatives regarding repairs.
Providing insurance information does not mean that Tosca Drive guarantees coverage, payment, deductibles, or claim approval.

Insurance coverage and claim decisions are determined by your insurance provider and applicable policy terms. You remain responsible for understanding your insurance coverage and any applicable deductible or other charges.

Repair Authorization

Repair work will generally begin after the required authorization has been obtained. Depending on the circumstances, authorization may be provided by the vehicle owner, insurance company, or another authorized party.

Additional authorization may be required if new damage or repair requirements are identified during the repair process.

Parts & Repair Delays

Repair timelines may depend on factors including vehicle damage, parts availability, insurance approvals, supplier availability, specialty repairs, and unforeseen circumstances.

While Tosca Drive makes reasonable efforts to complete repairs within the estimated timeframe, repair completion dates are not guaranteed unless specifically agreed to in writing.

Customer Responsibilities

Customers are responsible for:

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Providing accurate contact and vehicle information
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Removing personal belongings from the vehicle when requested
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Providing necessary keys, documents, or authorization
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Informing Tosca Drive of relevant vehicle or repair information
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Reviewing and approving applicable repair documents

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Paying any amounts that are the customer's responsibility

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Tosca Drive is not responsible for personal belongings left inside a vehicle unless otherwise required by applicable law.

Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience and do not necessarily represent an endorsement by Tosca Drive.

We are not responsible for the content, availability, security, or practices of third-party websites.
Your use of third-party websites is subject to their own terms and policies

Disclaimer

The Tosca Drive website and its content are provided for general informational purposes. We do not guarantee that the website will always be available, uninterrupted, error-free, or completely secure. Repair services and results are dependent on the condition of each vehicle, the extent of damage, parts availability, repair requirements, and other circumstances.

Changes to These Terms

Tosca Drive may update these Terms & Conditions from time to time to reflect changes to our services, website, business practices, or applicable laws.

When changes are made, we will update the Last Updated date at the top of this page.
Your continued use of the website after updated terms are posted indicates your acceptance of the revised Terms & Conditions.